Digital nGenuity to service R S Komputer Kare ClientsWe are pleased to announce that effective immediately, the clients of RS Komputer Kare will be serviced by Digital nGenuity Consulting Ltd.
Dear RS Komputer Kare Client,
First of all I want to Thank You for your business and continued support over the year (s). Your loyalty to our local business was appreciated more than you will ever know.
I have decided to change the focus of my efforts away from IT and started discussions with Digital nGenuity about taking over service for the RS Komputer Kare clients as we both share a customer service focused business vision. I will be around to assist with the transition.
The history of our two firms is remarkably similar. Both of our firms began to offer professional IT Services in the early 1990's. Our growth over the past 20+ years has been predominantly from the referrals of our client base. The growth and development of our professional staff has evolved in a similar manner. We have attracted high-quality, committed professionals and invested in their training, development and growth. As a result of those efforts, we have experienced excellent growth over the years. This has been in no small way also directly related to the success our clients have had in their business pursuits.
Digital nGenuity shares the same values as RS Komputer Kare. They look forward to servicing the RSKK clients and I know they will continue the tradition of excellent service, deep expertise, and an environment clients and employees want to be a part of.
Digital nGenuity will be able to provide you many new services and areas of expertise in the future. They look forward to discussing those in more depth with you. However, at the moment there are several things we want to point out that will not change:
- ✓ You will continue to work with the same people in our firm you have in the past. Digital nGenuity has welcomed Chris Luckhurst to their staff.
- ✓ Your fee structure will not change.
- ✓ The services provided you in the past will continue to be offered by Digital nGenuity.
- ✓ Existing phone numbers and email addresses will continue to be operational for the time being although we anticipate consolidating these in the future.
Please continue to Support Digital nGenuity as they stand for the same values and provide excellent service for all of your IT service requirements.
If you have any questions about this business change and what it will mean for you, please contact any of Digital nGenuity or myself at any time. I know Digital nGenuity looks forward to introducing you to their management and staff.
We are grateful to you not only for giving us the opportunity to provide you with information technology services but for your loyalty. We are confident that our new affiliation will serve us all well and we look forward to a long and successful relationship.Yours Truly,
Owner - RS Komputer Kare